At URBAN Collision Center, we offer a range of services to our customers, including collision repair, paintless dent repair, dent, ding, and scratch repair, lease return reconditioning, auto glass repair, bumper repair, body panel repair, auto restoration, and used car reconditioning. We also assist our customers with their insurance company transactions and guide them through the steps involved in dealing with auto collision paperwork. Throughout the repair process, we keep them informed of our progress and the status of their vehicle. Don't just take our word for it - hear what our customers have to say about the service they received.
– Gary J., Valencia, CA
“After the accident, my car needed major repairs. Urban Collision Center took care of me and my family. They fixed the car, making it look and feel brand new. The customer service was excellent. They answer all my questions and addressed all my concerns. They even dealt with insurance. I highly recommend them.”.
“You can imagine an extreme change of attitude from being in a good mood getting up in the morning to tackle the day and going to work and finding a smashed rear end of my car! So I decided to take it in to the urban collision center and get it looked at. This was only after checking a few other body shops that my insurance, Mercury , recommended to me. They stated it would take at least one month just to get parts and another 2 to 2 1/2 months to do the work. I know there is a shipment shortage around the world and I was not willing to go that route with The insurance specified body shops , so that's why I chose urban collision. They assessed the car and shopped for the parts while I still was able to drive around, although not showing that smashed side to people very often, for a couple of weeks! Mike and the boys really stepped up and got right on it. Even though the parts were in , it did take an extra week for them to do the actual bodywork on the trunk part of the Camaro. Mike even went above and beyond and installed a bracket at my request to hook my dog's leash up to , so it can stay in place underneath the convertible top as her kind of seatbelt restraint hooked up to her harness. They even took it upon themselves to patch up the driver's door edge that often opened up on some cement wall or metal sides of buildings. Everyone there was a pleasure to work with and I would recommend this location to everyone!”.
– Ryan P., Torrance, CA
“My 2022 Lexus GX in Atomic Silver had a door ding with a deep scratch. After jumping through hoops with my insurance company for weeks, Urban Collision was able to take my vehicle in right away. They removed the slight dent, and repainted the entire front driver side door ahead of schedule in only two days. I'm very pleased with their flawless work and precise color match”.
– Emerson G., Los Angeles, CA
“Came to this shop and definitely loved the job they did plus the great customer service. Sergio Carruso was the employee that helped me. He is amazing at what he does and has a positive attitude. Thank you so much Sergio for all your help."
– Lauren P., Los Angeles, CA
“This is a long one, so get ready. I have trusted Mike with my Lexus cars for YEARS. So it was a no-brainer when my car was involved in an accident, to go to him for the repairs. Whilst a third party was involved, insurance, he truly was the one to put the magic touch. Not only was he patient, communicative, and kept me updated as new information came about; he has assisted me with my unlimited amount of calls, and as always he remained steadfast in getting the job done accurately and efficiently so he can get me back in my car quickly. To see where we started, to the finished product; I'm beyooooond forever indebted to both Mike and his team for their thoroughness, promptness, and dedication to see it through. For those looking for a company to service their Lexus- this is the one if you're looking for all those things. Safe to say, I've never walked away disappointed. Maybe tears of joy, but never disappointment”.
– Susan D., Hermosa Beach, CA
“I just got my car back from Urban Collision Center today.WOW my car looks brand new can not even see where the guy backed into me.Luis took care of everything.From the estimate to dropping off my car he was on top of it.Told me what was needed called the guys insurance got my car back to me in the time promised.Went from a horrible experience to happiness !!! This is the auto body repair shop everyone should know about Thank You”.
Explore Additional Customer Reviews
While you're here, we invite you to explore more testimonials available on review websites like Google and Yelp. These websites offer a comprehensive overview of our customers' experiences, providing valuable insights into the level of service and satisfaction you can expect when choosing Urban Collision Center for your automotive repair needs.
Get A Free Estimate Today By Calling
Get the estimate process started right away by making an appointment with our repair specialists. Bring your vehicle in during your scheduled appointment, we’ll assess the vehicle, deliver a free estimate, and describe what the repair process will look like to get you back on the road blemish-free.